Robert Pozun
Lead Quality Engineer at Croissant
Project maintained by bobpozun Hosted on GitHub Pages — Theme by mattgraham
Summary
Lead QA Engineer with over 18 years of experience driving end-to-end quality across web, mobile, and API platforms. Skilled in building scalable automation frameworks from the ground up, managing CI/CD pipelines, and overseeing efficient, reliable release processes. Adept at collaborating across engineering and product teams, improving test strategy, infrastructure, and tooling. Experienced in mentoring engineers and supporting quality throughout fast-moving development cycles.
Motivated to embed quality as a foundational part of engineering culture—championing testing best practices, cross-functional alignment, and thoughtful tooling adoption.
Work Experience
Croissant
Lead Quality Engineer – Founding Member (June 2022 – Present)
- Solely responsible for end-to-end testing of web and mobile applications, retailer site integrations, a Chrome extension, and other core platform components.
- Designed and implemented a robust web automation framework using TypeScript, Playwright, and Applitools.
- Led the migration from VSCode to Windsurf, fully refactoring Playwright test suites for both web and Chrome extension frameworks to improve modularity and agentic orchestration.
- Built a mobile automation framework with Waldo, enabling scalable, no-code UI testing for mobile products.
- Developed live retailer site monitoring tools using TypeScript, Playwright, and AWS Lambda for proactive issue detection.
- Conducted in-depth evaluations of agentic AI tools—including Cline, Cursor, Windsurf, GitHub Copilot, 16x, Repomix, and internal libraries.
- Maintained QA infrastructure, including GitHub Actions workflows, AWS CDK stacks, and a Retool app for API testing and uptime monitoring.
- Negotiated contracts and licensing for third-party tools such as Applitools and Waldo, reducing costs while maintaining tool efficacy.
- Spearheaded project management improvements by transitioning the company from JIRA to Linear. Authored best practices and conducted organization-wide onboarding and training.
- Recruited, trained, and mentored multiple QA interns across summer and long-term programs.
PayPal
Senior Software Test Engineer (June 2016 – June 2022)
- Led testing efforts for numerous web services in a fast-paced, weekly release cycle.
- Re-engineered a C# test automation framework, reducing thousands of lines of code, improving maintainability, and increasing requirement coverage.
- Integrated Jenkins (later TeamCity) for automated nightly and on-demand testing across all environments.
- Played a key role in hiring, onboarding, and mentoring test engineers across teams.
- Developed a cryptography API testing solution using Jest for regression/functional testing and Artillery with Datadog for load testing.
- Built authentication and routing test solutions for Sparkle Formation using Boto3 and Python, enabling a full network cutover to AWS.
- Created a server hardening test suite using InSpec.
PeopleLinx
Senior Software Test Engineer (Sept 2015 – May 2016)
- Developed and maintained an automated testing framework using Jenkins, Python, Selenium WebDriver, and BrowserStack.
- Verified reporting data and managed client data configurations in Google Cloud SQL.
- Participated in deployment rotations for Google Dev Stack releases.
- Led Dev/Client Support relations and implemented a tracking system using AirTable.
Comcast (Contract Role)
Senior Software Test Engineer (June 2015 – Sept 2015)
- Designed and built a web service test automation framework using Python and RobotFramework.
- Configured Jenkins for automated smoke testing and full regression testing across all environments.
- Streamlined CI/CD workflows using AntHill Pro to manage deployment gating for QA nodes.
- Developed Nagios monitoring scripts to enhance IT oversight of web services.
Pointroll
Senior Infrastructure Test Lead (Sept 2013 – June 2015)
- Designed and built a Python-based automation framework integrated with TeamCity, including:
- An end-to-end production ETL validation suite with alerting.
- Automated tests for ad-serving and asset-serving functionality using Selenium.
- A high-coverage ad-serving validation suite that reduced test execution from a full day to 30 minutes.
- Mentored team members (onshore and offshore) in Python, SiestaJS, Selenium WebDriver, and Postman.
- Led team training, set goals, ran one-on-ones, and facilitated biweekly QA reviews and daily standups.
Software QA Analyst (July 2011 – Sept 2013)
- Managed all test and release operations as part of an agile team.
- Collaborated on product design to ensure testability of legacy ad creation and serving features.
- Built and integrated several automation frameworks into TeamCity, including:
- A NodeJS-based web UI framework using Selenium and Mocha (later migrated to Nightwatch.js).
- A Python-based Reporting API test framework.
- A Python/Selenium suite for MRC ad Viewability certification testing.
Rovi (DivXTV)
Software QA Analyst (Nov 2009 – July 2011)
- Established the test strategy from the ground up for the DivXTV release in collaboration with LG Electronics.
- Worked with product teams and content partners to qualify and deploy accepted video content to Amazon RDS for live production support.
- Managed environment and database deployments, including live binary updates across all platforms.
- Developed a Python framework to automate RESTful web service testing.
Siemens Medical Solutions (Co-op Role)
Systems Analyst Co-op (May 2006 – Sept 2008)
- Reviewed functional requirements and designed manual and automated test plans for the Soarian Clinicals HIS system.
- Collaborated with developers and test managers locally and offshore to track defects, software revisions, and test plan execution.
Technical Experience
Tools
GitHub, Bitbucket, Linear, Trello, VersionOne, Rally, JIRA, BrowserStack, SauceLabs, Postman, Jenkins, TeamCity, Bamboo, Anthill Pro, Octopus Deploy, Fiddler, Charles, Firebug, Applitools, Retool, Waldo, PerfAgents, Windsurf, Cline, Cursor, GitHub Copilot, 16x, Repomix
Technologies
Python, TypeScript, JavaScript, NodeJS, Mocha, Jest, Nightwatch, Playwright, Selenium WebDriver, C#, NUnit, MSSQL, MySQL, PostgreSQL, PowerShell, AWS (CDK, Lambda), Azure, Google Cloud (Compute Engine, Cloud SQL, App Engine), Datadog, Grafana, InSpec, Chef, Sparkle Formation, Google Analytics, AirTable, Salesforce/Workbench
Education
B.S. Business Management – West Chester University of Pennsylvania (2009)